Posts

Showing posts from October, 2025

Why Australian Laundromats Are Going Cashless in 2025

  It’s not just your morning coffee that’s gone tap-and-go. Across Australia, laundromats are ditching coin slots faster than you can say “load cycle.” Why? Because in 2025, coins are officially a drag on growth—and customer patience. TL;DR? More Aussie laundromats are going fully cashless to boost convenience, security, and business efficiency. And the smart operators aren’t just replacing coins with cards—they're plugging into full digital ecosystems that handle operations, payments, and customer loyalty in one tap. Let’s unpack why this shift isn’t just inevitable—it’s already here. Are Coins Holding Laundromats Back in 2025? They sure are. While nostalgia might make us fond of the clink of $1 coins, running a cash-heavy operation in 2025 is like driving a manual car in peak-hour traffic: possible, but unnecessarily hard. Here’s what coins are costing today’s laundromats: Maintenance stress: Coin jams and machine servicing chew through staff hours. Security risks: ...

Blueprint for a Laundromat Start-Up: Crafting a Winning Business Plan

 Why do some laundromats thrive while others fold faster than a fresh load of towels? Spoiler: it’s not the size of the machines or how glossy the logo is. The difference often boils down to one unsexy but crucial factor—a rock-solid business plan. A laundromat is a deceptively complex operation. It might look like a “set-and-forget” business, but in reality, it’s a tight choreography of foot traffic, utilities, tech systems, and (yes) dryer lint. Whether you’re eyeing your first site or trying to convince a bank manager you're not just building another coin-op dinosaur, this guide breaks down the essentials for creating a laundromat business plan that actually works. What’s the first thing you need to include in a laundromat business plan? Start with clarity. Every good plan begins with a crystal-clear executive summary. Think of it like your elevator pitch with work boots on. It should include: Your mission (Are you premium, budget, or 24/7 convenience?) Your location st...

Can you use a debit or credit card at a laundromat?

  Yes, you can absolutely use a debit or credit card at many modern laundromats — but there’s more to it than just tapping your Visa. As Australia becomes increasingly cashless, even humble laundromats are evolving. The days of scrambling for gold coins or making change at the servo are quickly being replaced by contactless payment options. But how universal is this trend? And what should you know before leaving your wallet (and coins) at home? Let’s dig into how plastic — and digital wallets — are reshaping how Aussies do their washing. Can you use a debit or credit card at a laundromat? In short: yes, many laundromats now accept debit and credit cards — especially newer or recently upgraded facilities. That said, the setup can vary: Some machines have tap-and-go terminals directly on each washer and dryer. Others operate via a central kiosk where you load credit onto a reusable laundry card. Increasingly, you’ll find QR code-based systems or mobile apps that le...

Cutting Costs in the Wash: Energy-Saving Tips for Laundromat Owners

 Why are your energy bills rising faster than your customer base? For laundromat owners, this isn’t just frustrating—it’s a direct hit to already tight margins. And here’s the kicker: a huge chunk of those rising costs? They’re baked into your washers and dryers. But the good news? You can slash those bills without cutting service. Let’s unpack some energy-saving moves that actually work—and how smarter laundromat management plays a hidden role in all of it. How much energy do laundromats really use? Short answer? A lot. An average laundromat in Australia chews through 1,000–2,000 kWh of electricity daily , primarily from washers, dryers, and hot water systems. That’s roughly the same as 50–70 homes. And with electricity prices seeing double-digit jumps in recent years, you’re not imagining things—it’s costing you more to keep the lights (and dryers) on. And let’s not forget water heating— about 15–20% of your energy bill is just from heating water. That’s where things star...

AI in the Laundry Room: How Artificial Intelligence Could Change Your Laundromat

  Why do some laundromats always seem spotless, seamless, and strangely smarter than others? It’s not just better staff or shinier machines—it’s data. Artificial Intelligence (AI) is quietly spinning up a revolution in laundry operations, automating the most unpredictable part of the business: human behaviour. How Is AI Already Entering the Laundromat Scene? In 2025, many Australian laundromats are already using smart payment systems, digital washers, and sensor-driven dryers. But AI takes that next step—turning raw machine data into decisions. Think predictive maintenance that flags a worn motor before it fails. Dynamic pricing that adjusts during off-peak hours. Or AI-powered cameras that spot an idle washer and nudge customers with app notifications. It’s not sci-fi; it’s Sydney. Operators across New South Wales and Victoria are piloting AI integrations to reduce downtime and boost customer flow. According to a 2024 report by McKinsey , automation can cut operational wast...

Which laundromat POS providers operate in Australia?

  It’s 2025, and self-service laundromats are getting smarter. With cashless payments now the norm, operators are realising that upgrading from old coin boxes to digital point-of-sale (POS) systems isn’t a luxury — it’s a business lifeline. But who actually supplies laundromat-specific POS solutions in Australia, and which ones offer the best bang for your buck? Let’s break it down. What’s Driving Demand for Laundromat POS Systems in Australia? The biggest shift is behavioural. Australians expect frictionless convenience — tap, wash, done. Cash-only laundromats are quietly losing customers to tech-enabled competitors. A modern laundromat POS system lets owners: Accept cashless and mobile payments (Apple Pay, Google Pay, cards) Monitor revenue and machine usage in real time Offer loyalty programs or app-based credits Automate pricing and machine control Track business analytics remotely The shift isn’t just about customer experience — it’s about control and c...

Which laundromat POS providers operate in Australia?

 Some laundromat POS providers are active in Australia, offering cashless, cloud-based, and laundry-specific solutions for owners running coin or card-operated stores. If you’re wondering who actually operates locally, here’s a breakdown. Which laundromat POS providers operate in Australia? Australia has a mix of global laundromat POS vendors and home-grown players. While some systems are built specifically for laundromats, others adapt broader hospitality or retail POS software to meet laundry needs. Dedicated Laundromat POS Systems Cents POS – A US-based laundromat software provider expanding globally, offering wash–dry–fold management, payment integrations, and loyalty programs. LaundryLux / Electrolux Professional – Known for commercial laundry machines, but also bundle POS and payment solutions for self-service laundromats. FasCard / SpyderWash – Widely used in laundromats worldwide; enable cashless payments at individual washers/dryers and link to POS dashboard...

What are the risks and rewards of upgrading coin laundries with POS systems?

 Upgrading a coin laundry with a POS (Point of Sale) system can feel like a leap—part tech investment, part gamble. For some owners, it’s the difference between a struggling, cash-only shop and a modern business with loyal customers. For others, the upfront costs and complexity create real risks. Here’s a clear-eyed look at both sides of the coin. What is a POS system in a coin laundry? A POS system goes beyond just a till. In laundromats, it often includes: Cashless payments (cards, mobile wallets, loyalty apps) Remote monitoring of machine usage Integration with wash–dry–fold services Customer data tracking and promotions Reporting for sales, staff hours, and machine performance In short, it shifts a laundry from being purely mechanical to data-driven. What are the rewards of upgrading? 1. Customer convenience and loyalty Australians are increasingly cashless, with less than 13% of payments made in coins or notes in 2024. A POS system meets that behaviour h...

Are laundromats in decline, and how can POS systems help?

 Some people think laundromats are on the way out, replaced by in-home washing machines and delivery laundry services. But the reality is more nuanced: the industry isn’t dying, it’s shifting. Customer expectations, urban lifestyles, and tech adoption are rewriting how coin laundries survive – and thrive. The big question is whether laundromats that embrace modern tools, like POS systems, will lead the next phase, or whether those clinging to coin-only models will fade away. Are laundromats actually in decline? The short answer: not exactly. While some older operators are closing, new formats are opening in urban areas and regions with dense rental housing. Demand still exists because: Many renters don’t have in-unit machines. International students and shift workers value convenience. Modern laundromats offer café-style comfort, Wi-Fi, and cashless options. In fact, IBISWorld notes Australia’s self-service laundromat sector has held steady in revenue terms over the p...

Why add cashless payments to a coin operated laundromat?

 Cash is no longer king—even in laundromats. Customers expect the same frictionless experience they get at cafés, supermarkets, or public transport: tap, pay, done. For coin-operated laundromat owners, adding cashless payments is not just a convenience—it’s a strategic move that boosts revenue, streamlines operations, and attracts a broader customer base. Why are laundromats moving beyond coins? Anyone who’s lugged around a bag of coins knows the hassle. Machines jam, customers walk away if they don’t have change, and operators lose time emptying, counting, and banking cash. In Australia, fewer people carry coins at all, thanks to digital wallets and tap-and-go payments being almost universal. That behavioural shift means laundromats relying only on coins risk alienating customers who expect quick, card-based options. Beyond convenience, there’s also trust. Digital payments create a perception of modernity and professionalism. Customers are more likely to return to a laundromat ...